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No More Free Spins?
Queenofgames
Posts: 17
Level 2
Two days ago my free spin disappeared on all of my devices. (at the end of a game) I play on iPhone, Kindle and Windows 10 platforms. I asked friends and they still have it on their devices. Any solutions or has this feature now been disbanded? I really need my boosters as I am on level 5091 and they are all very difficult levels. Thank You!
Best Answers
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@Queenofgames Hi and welcome, you can do the standard troubleshooting as above and this may help. but free spin is a test feature so it is not always available in your game. Test groups are groups of randomly selected people. so could mean your not in the test group at present but could be again in the future. I lost this on one device but still had in on win 10 app. Today though seems all my features except daily spin have gone missing on win 10 app, so this maybe due to a temporary problem
Hope this helps
Answers
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Hi and welcome to the community,
Please do the standard troubleshooting process by, log out, update your game application , Restart your device and login again to see if it helps you.
Please see this link about more details about missing free win moves.
Please feed back us if it doesnt solve your issue.
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@Queenofgames Hi and welcome, you can do the standard troubleshooting as above and this may help. but free spin is a test feature so it is not always available in your game. Test groups are groups of randomly selected people. so could mean your not in the test group at present but could be again in the future. I lost this on one device but still had in on win 10 app. Today though seems all my features except daily spin have gone missing on win 10 app, so this maybe due to a temporary problem
Hope this helps
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