Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
My game reverted back to an old board. How can I get my current position back?
Hi @slodi47 !
Did your game switch back to the old Flash Player version on Facebook?
If so, please check here:
@slodi47 Hi and welcome, Are you playing via an internet browser, If you are you will need to clear the cache / history and restart your device. Then when you log back in if the old board shows back up just press refresh until the new board comes up and you current level. For some reason every now and again when i play on Facebook game i get the old board show up but normally refreshing the page does the trick
Hope this helps
Hi and welcome to the community.
Please check the below link to recover your progress.
Hi dear welcome to our community
Are you logged in your game with facebook or king account? If yes
If you've been playing and progressing through levels, but are not able to pick up where you left off, it's possible you've not connected to your player profile.
Your progress in the game is saved only in the device that you play on, unless you link your game to an account. If you remove and re-add the game, switch devices or get a second device without a linked account, you will lose your progress.
Using a King or Facebook profile is the best way to save your progress across devices. Here's how:
This should get you back in the game. If you have tried all the above and are still having issues, here are more things you can try:
Once you have done this, try logging in to your game again and connect to Facebook normally.
If you make sure you follow all of these steps, you won't have any problems. If it's still not working, carefully read through the steps again and make sure you try them all.
Now you're back in the game, have fun!
Please Read this also 👇
https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored
hope this helps
New here? Sign in or create an account to join the fun.
Will I be able to solve this without paying.
After playing for 13 years every day I really want to tell you what I don’t like…. When I earn a reward, for example 5 minutes a piñata, I really want to have it 5 minutes!!!! But the game begins to ask me lots of things, offers me all kinds of special offers and when at last I can start allready at least 40 seconds are…
I don'tI don't know what genius decided you were going to limit the number of levels we are able to play nowadays. Last week I had to wait 4 days for new levels, finally got them on Wednesday, and I'm all out two days later. How do you expect to keep players with this nonsense? I found another game to play that is very…
My player id is 1851240840 plz start video add support
In my account section I have it turned on to receive emails and offers from King but I never receive any emails or offers.
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
