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I can't connect to the store through the game and spending my coins or using some gifts and etc.
Is it because of my region? I'm from Iran and I have to use vpn to have access some parts of the game. What should I do?
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hi dear welcome in our community
Please Clean Cache Files Of Your Device, log out from game and reboot the device and try to connect after some time .
Hope this helps have fun
This is a known problem with Candy Crush. Please try the troubleshooting suggested above and come back and let us know if that works.
Hello @emaf and warm welcome to our sweet community! 😊
Check your internet connection. If it’s not strong enough switch to Wi-fi. If that doesn’t work then close your game and go to your phone’s settings —>General—>Storage—>Candy Crush Saga—>Clear Cache. Wait for a few minutes before opening back up your game.
Hope this helps you. Speak soon 🌸
Welcome to the King ommunity.
Please show me a screenshot of your problem so I can explain the cause of your problem.
Thank you.
