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Lives
Answers
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Hi, @NatiAngel
I give a tag for a Superstars @kiara_wael and @Sukanta_Biswas can maybe help for about your problem can be solved.
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Hi and Welcome to our Community
Lives received from Facebook friends are notifications sent in Facebook. They're held in your profile and delivered into the game once per notification.
This means that if you update Facebook, change your profile, reinstall the Facebook app or even update its app software, those Facebook notifications may get lost, as they've been delivered and cleared from the queue. While it is possible to store in-game messages from your friends, due to these factors outside our control, we cannot guarantee that they will remain on your device indefinitely.
Lives can also be lost through an update to the game, your own device or by restarting your device, which clears a certain amount of memory, depending on your device. We therefore recommend limiting the number of messages and lives that you save; a full mailbox can also affect the functionality of the game.
Check also the page here about the Lives.
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@NatiAngel Hi and welcome. Unfortunately in the case of lives there is no way to get these back if lost. All you can do is start collecting again, but it is advised not to store to many lives as this can happen and can also effect the game play aswell. Detailed information is supplied above
Hope this helps
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