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Temporary issue - Some players may experience problems with making purchase on Facebook, we are working on solving this as soon as possible.

Cant buy anything

Avyi
Avyi Posts: 6 Level 2

Hi

I often buy extra lives etc but the last few days I get a message telling me that 'unable to make purchase please try again'.

I play on a PC and nothing has changed. its rebooted every day, wifi works etc

How can I fix this issue please?

thanks Avyi

Best Answer

  • abe_coffee
    abe_coffee Posts: 1,976 Level 5
    Answer ✓

    hi @Avyi

    nice job describing the problem

    @Crazy Cat Lad is able to access accounts and is very good at tweaking accounts(when necessary)

    until this is resolved ... would you like to experiment?


    if you are able to start with 5 lives(FULL) then you might try some of these ideas:

    1) try ABS using Gameroom ... sometimes gameroom works when a browser does not work

    2) send me a Friend Request ... I can try to send you lives until this is resolved

    3) use your 5 lives ... then wait 75 minutes until 5 lives are restored

    4) temporarily switch to a mobile device ... sometimes a phone or a tablet will work when a browser does not work


    note: I suspect this is a facebook problem ... but one never knows for sure


    here is my favorite link for playing ABS ... open in a new tab or a new window

    from this link you can "Play Now" ... and you can "Download Gameroom"


    https://www.facebook.com/games/alphabettysaga

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