Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
The chocolate stops growing, hence unable to remove the key. Therefore, unable to unlock the cherries. Please help.
Thank you for this information @nnarkis !
Glad to hear you've managed to crush this level and move on to the next one!
As commented yesterday, the feedback that you were sharing here was very helpful and we reported it to our Level designers team. They are checking it out to make sure that everything works fine with this level. So any feedback you can share with us will be very much appreciated.
Have a delicious day everyone and happy crushing! 🍬🍬
Yes, I am having the same problem. The cherries never release no matter how I play the level. I think the key or keys on the left get covered with jelly and the chocolate can’t get to it. Very frustrating when there is no way to pass a level...
I just checked out the level again and it sure seems different! I can actually see what the items are in the bottom row and if I am recalling correctly, the far left used to have two candies stacked right below the spawned and now there is only one, AND it’s below the blocking line now. Looks like the problem has been addressed. The cherries released just fine now.
Wish I had my ten gold bars and four hammers back again! I guess it really was just pure luck that I got the cherries to release before. So glad that level is behind me!
I feel like they might have already tweaked this level because my first time I was also confused and frustrated to not be able to see what candies were under the coverings. Seeing they are red and yellow now feels new, so maybe they've already made some changes to this level.
And I don't beat it every time but I do get the cherries to drop every time now replaying it, so no guarantees, but maybe they fixed whatever was stopping the chocolate for so many of us.
Good observation on the candies being red and yellow. I didn’t even notice as the bottom row is so obscured that I couldn’t even tell what was down there! I could see the chocolate moving down the row to the left after each move as it was highlighted quite noticeably on the square after each move. That’s how I could tell where it stopped before getting to the end.
Thanks for the excellent information on this problem.
I had the same problem.
And besides: the candies getting covered are only red and yellow. There are no red and yellow candies on the board to accidentally use the color bomb on. I've been setting off color bombs via striped candies and bombs to watch where the color bomb randomly hits and not once has it hit the candies being covered by chocolate, thus creating a gap.
So while I appreciate the input, that does not seem to be problem with this level.
There’s more to the issue than not using color bombs. I figured out early on not to use any boosters or even combos, but even playing like that the chocolate would stop before covering the last two on the left.
However, your advice is definitely useful if they get the other issue fixed.
Good to hear.
Hi everyone and good morning or good evening to all. The key to pass this level is not to use color bombs before chocolate reaches the key. The reason for that is CB destroys candies it will create a hole in front of chocolate pass and it does not replenish therefore terminate the chocolate populating. This is the way i played and i passed. Good luck.
Except for the Community Managers all posters here are volunteers just trying to help you. The superstars and game experts know the game and do their best to help you. I'm sorry you think their answers to your question missed the mark. We will always offer more help with clarification of the problem. Good luck and as noted this level has been reported.
So sick of these "moderators" posting WATCH THE VIDEO!!! comments without addressing the actual problem people are trying to have fixed.
Some players have managed to beat this level, yes. Why are so many others here on the message board saying they can't? There's no reason the chocolate in this level should stop spawning before it reaches the last key. It's a glitch. You'd think King would want to fix it...unless their intention is to make people lose their Build-A-Bot and waste boosters. Hmmm...isn't that interesting...
Next "moderator" who posts a dumb video that doesn't help the people commenting should be removed. ADDRESS THE ISSUE PEOPLE ARE BRINGING UP and stop wasting everyone's time with unhelpful videos that don't address the problem.
Don't worry! Your comment is totally useless!!
So sick of these "moderators" telling people to WATCH THE VIDEO!!! without actually taking the time to address the problem. Yes, a few people have managed to beat this level. But why are so many others not able to?
There's no reason why the chocolate stops spawning for some people but not for others. It's a glitch. You'd think King would want to get to the bottom of this...unless their intention is to make people lose their Build-A-Bot and waste boosters. Hmmmmm isn't that interesting...
Next "moderator" who posts a video that doesn't accurately address this problem should be removed. ADDRESS THE ISSUE. This level is unbeatable for so many players for no reason.
Why don't you take the time to actually read the comments before posting unhelpful videos like this? If you actually read the comments, you'd learn that the level isn't functioning like this for many, many players trying to beat it. That's what people are trying to get across. You aren't helping anything at all by ignoring the issues and posting dumb videos that don't accurately reflect the problem here.
Good grief. Stop tellig people to watch you tube videos. That doesn't make a blind bit of difference to their experience when playing this level. I completed the level by pure luck. None of the spawners were destroyed and the ingredients were released. I used a couple of hammers to make I sure I never have to engage with this idiotic level again. I'll be asking support for those hammers back and the full bot and the 1 hour of color bomb reward from F5 that was unjustly wasted. Good luck crushers and remember not to ever pay
I don’t know if I just got lucky or if this has been fixed, but one one of my three tries the cherries actually got released! 10 gold bars and 4 hammers later, I actually was able to finish the level!
Maybe it was just dumb luck because I didn’t do anything different on the time the cherries got released, but the chocolate made it all the way to the end for some reason.
I wish all the other players good luck on this level and hopefully you can finish it too. Getting the cherries released shouldn’t have been the challenge on this level. BTW, even after the cherries were released, it wasn’t easy finishing the level! I hope this issue gets resolved so the level plays the way it should.
Thanks to the community for reporting the problem.
Hi and Welcome to our Community
Level 7692 has been reported
Thank you
I definitely have the same problem. I’ve played this level at least 12 times and never got the cherries to release! As someone pointed out in another post, you can’t even see what is going on in the bottom row as it’s completely obscured. All I know is chocolate stops on the bottom and never gets to the last two on the left. I don’t mind hard levels, but when I can’t even tell what needs to be accomplished to finish a level, it turns from a challenge into nothing but dumb luck to complete the level. Not keeping in the spirit of fair play!
Hi and welcome to the community.
Few other players also highlighted the issue and level has been reported to the studios. We are waiting for the fix.
Please check the main link here.
Welcome to Sweet King Community! 👑
Don't worry! You can search it (the latest video is better) on YouTube or Tips on Google Search that I hope you can understand to follow these tips of how to pass this level without using boosters and extra moves. 😊
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
hi dear welcome to our community
please watch this video
New here? Sign in or create an account to join the fun.
Amazing how this level worked perfectly fine for windows 10 players. Now the other devices get this level it’s time for king to cash in. It shouldn’t matter if you start this level with a full Bot and clear away the licorice and spawners. The area where the chocolate grows along the bottom cannot be touched as it is protected by that new crap licorice. Stop trying to scam us king it’s embarrassing. Bet they won’t fix it before the clock runs down on F5 for me and many others this week so I won’t be getting 7000 points to collect reward
Absolutely spot on. Bunch of thieves.
How can levels released a couple of weeks ago suddenly have a glitch.
So ridiculous that King releases levels like this. Don't even try to claim that this crap isn't intentional. It makes absolutely no sense for the chocolate to stop spawning before it hits the final key. Only pathetic companies have to cheat to make money.
It's no too much to ask for someone from kings development team to explain how to pass this level if they claim there is nothing wrong with it. The contradicting advice given on the previous page doesn't help or work. Come on chop chop you've made enough millions by now on this level
Level 7692.......our of the 5 times I played I got the chocolate to drop once. Was very very careful...only played the top. Just not fair King, the top players like myself are frustrated.....please get this level where you have at least a chance and the cherries drop.
It can’t be finished without any goodies.
Do someone have the same problem?
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
This is happening a lot. Anyone else?
in my weekly contest it is not recording my progress. It says I have only won 5 levels this week and I’ve actually won like 7 episodes. I have played at least 150 levels this week. I am Nikki #8 on the list
I am not receiving my rewards
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
