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Hi, hope all are well. I didn't receive my F5 prize of color bomb for 1 HR. Thank you
hi dear welcome to our community
sorry for the inconvenience
sometimes it happens with slow internet connection or heavy load on device.
For missing rewards please contact support area from your game directly.
you can contact here also 👇
you may asked your game ID here to know your game id please Open profile section of your game and Dubble tap on the king logo which is located on the Top Center Area.
Hope this helps have fun
Hi dear. Yes we are well, thanks for asking. I hope you are also absolutely fine.
Unfortunate that you missed your reward. Sometimes if connection is lost due to any reason then we lose some reward. The only way to get any missing reward is as explained above to contact player support directly from the settings of your game.
Best of luck and have a nice time ahead.🌼
@Tina_Williams-2 Hi and welcome, Sorry to here you did not receive your reward. Please contact customer support from your game or alternatively use the contact us at bottom of page ( you will need your game ID for this ) and they should help you with this
Thank you
Welcome to Sweet King Community!
Thanks to reporting. Almost all the features which provide bonuses (boosters) are not permanent and not guaranteed to be always there in your game. It may also be out due to some temporary problems.
You must contact support and lodge your complaint. I hope they will take action in your favour.
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
Hi @Tina_Williams-2 . Welcome to our Community
The screen shots are from all stats features and there are no rewards given from those.
If you miss a reward from any other feature,Please report to Player Support Team here
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
