Candy Crush Saga: changes in the score & points system

I am one of the players who is stuck on level 5576 because of the change in the points system. Always enjoyed the challenge of playing the game and at one time kept playing the same levels just to increase my scores. Not any more, I simply try and pass the levels but this one is impossible so I have given up trying. Would someone please listen and fix this or do I have to stick to doing sudoku to keep my mind active?

Guten Abend, Spieler; translated your comment there, you're welcome.

Perhaps it is best that you do not try the level again until those tasked with maintaining the game actually do their jobs and remedy the issue, you can also monitor the situation and check on any updates in this topic (whenever that is).

Write your messages in English over here (where most of the action is), but click this for German.

Or to translate:

Schreiben Sie Ihre Nachrichten hier auf Englisch (wo der größte Teil der Aktion stattfindet), aber klicken Sie hier für Deutsch.

C'mon, King; straighten it out...

At least a few people understand this BS! Stuck on 5114. Come on King!!!

Why it is 120, 240, 360, 480, 600...? Why not it actually is 60, 120, 180, 240, 300...?

And why do we only get 40 points when a striped candy is activated? Why is it not 60 like before?

Explain to me!

Hi all. I don't want to go into a ton of details about how the scoring works because I want to see if you all discover how it works. That being said please let me know if there are any specific examples that you're confused about and please when you do ask start out by letting me know how you think it works now versus how you thought it worked before and then I will try my best to clarify. SO

@NamTruong2001 to your question about striped candies:

You earn 500 points for the crushing of the striped candy itself and then you get 40 points per candy or blocker hit in the line during the activation. Before you got 60 points for activating the striped candy and 60 points for every candy that was crushed in the line during the activation.

With a maximum board size of 9x9 you could have earned a maximum of 540 points if you hit all normal candies before but would have gotten 0 points for any blockers hit. Now you earn 500 points for crushing the striped candy and then 40 points times the 8 other candies you hit so you will earn a total of 820 points.

The reason we did this is because before there were all sorts of multipliers being added to normal candies depending on how they were crushed, there was a different value for normal candies then there was for candies crushed by being hit with a color bomb or a striped candy or a wrapped candy and there was no way to accurately predict how many points you would earn. Now we have simplified the whole system, if you crush a candy you get a set amount of points for doing so regardless of how you do it. If it's a special candy it depends on the candy but normal candies always give 40 points.

We also increased the amount of points earned when you complete the level and trigger a sugar crush to ensure that beating a level earlier is incentivized instead of penalized. We saw some of our more hardcore score fans trying to actively not complete a level's objectives so that they could earn more score. We didn't want that, we want to always incentivize players to complete the level early and not punish them for doing so.

I hope that makes some of the reasoning behind the change a bit clearer.

Also we are actively looking into every level that you folks are highlighting, please keep raising any score levels that you are stuck on here so that we can have all of the information in one place.