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I paid for more moves on candy crush and the game is frozen, I’ve been waiting for more than 15 minutes for it to work and return back to the game I was playing but it’s not working
How do I get my money back?
Welcome to Sweet King Community! 👑
Don't worry! You can click on "Contact Us" on bottom of the page then select "Problems with purchases" and then "Accidental Purchase" and finally you ask a problem and send Game ID (How to find your Game ID) that I hope they will help you but it taken longer.
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
Hi and welcome to the community.
Very sorry about that but for any purchase related issues you need to contact player support directly from the settings of your game application.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email
and they should help you with this.
You may also contact them with this link.
https://soporto.king.com/contact
Hi and Welcome to our Community
You can find all info about refunds and broken purchases here.
@oyinsibaby Hi and welcome, sorry to here this has happened to you , unfortunately the community does not deal with purchases as it contains your personnel information. Please see post below for help to get your problem solved
thank you
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Unable to purchase
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