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I earned 8 gold bars today and die not receive them. I'm also not receiving all of the tools when I earn them. Please let me know how to fix this.
Thank you
Welcome to Sweet King Community! 👑
Don't worry! You can click on "Contact Us" on bottom of the page then select "Problems with my Game" and then "Missing items" and finally you ask a problem and send Game ID (but use Game ID with phone as well and How to find your Game ID) that I hope they will help you but it taken longer.
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
Hi and welcome to the community.
Very sorry about that but the only way to recover your goldbars is to contact player support. Please go to settings, contact us , purchase and goldbars and send them email. By contacting directly from the game will give them access of the required data and purchase history of last 90 days in your game so that they can take a positive action in your favour.
Best of luck.😀
Hi and Welcome to our Community
Please report this to our Player Support Team here.
@52sam Hi and welcome , the community does not deal with gold bar issues, you will need to contact customer support from your game and they should help you with this, go to your game settings help center and send them an email
Also check you game is up to date and log out and restart your device and then log in and see if this resolves any issues
Hope this helps
Thank you! I don't have "contact us" as an option.
3:36AM
Did this answer the question? Yes · No
Welcome to the community. As mentioned you'll need to contact customer service about your missing gold bars. Wow, lucky you to earn 8 in one day, they are so hard to get. How did you do it? Very skillful.
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
