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I bought the 19.99 package twice today and no free lives came I should have 2 days or more
Hi @mamaof4monsters and welcome to our Community!
Did you purchase the Sweet Bundle? Please note that the smaller bundles do not feature any Lives. The bundles including lives have the heart followed by how many hours.
The Sweet Bundle includes 100 Gold Bars, 2x various Boosters and 12h of Unlimited pre-game Boosters. The Tasty Bundle is the first bundle that includes Lives.
Hi and Welcome to our Community
You can find all info about refunds and broken purchases here.
Welcome to Sweet King Community! 👑
How about you tried these steps that I hope this helps. 😊
If it's still not worked, you can click on "Contact Us" on bottom of the page then select "Problems with purchase" and then "Purchase items are not received" and finally you ask a problem and send Game ID (How to find your Game ID) that I hope they will help you but it taken longer.
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
@mamaof4monsters Hi and welcome and sorry to here you did not receive part of your purchase, Unfortunately the community does not deal with purchase issues as it contains your personnel information;
please email Player Support directly from the game.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.
And they should help you with you issue
Hope this helps
Hi and welcome to the community.
Very sorry that you face this purchase issue. But unfortunately community dont deal with the purchase or puchase related issue. The only way to get your purchased lives is to contact player support directly from the settings of your game application. By contacting directly will provide player support your last 90 days purchase history enabling them to take a positive action in your favour.
For more details check this link.
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
