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When I did the latest update, I lost a lot of my saved inventory.
Got it, thank you.
Welcome to Sweet King Community! đ
Very sorry for your problem! đ
â ď¸ So please attention when you have trouble to lose all of your boosters! â ď¸
1. The boosters also cannot be transferred / saved to any devices on any King's Games when you switch out new or change or upgrade device or reinstall game!Â
2. The boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that they are not saved on our servers especially if you didn't have the game saved.Â
Itâs best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play.Â
We do not replace items and help you to return your boosters back that have not been purchased but if you have however lost purchased items, please report this to our Player Support team here, so they can help. đ
By the way, these events/features are still helping you to earn boosters/gold bars on this game. đ
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. đ
đ Have a nice and safety day! Sugar Crush! đ
Hi and Welcome to our Community
Please report this to our Player Support Team here
Hi and welcome.
Here is more details about losing your boosters.
@tmt22 Hi and welcome, Sorry to here this has happened to you but If this is a mobile device your inventory is stored on the device itself so if your game or device crashes, you uninstall or you even change your devices you lose your stored boosters and they are unrecoverable unless you had any unused purchased boosters. You can then contact customer support from your game and they should help you with these
Hope this helps
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, Weâre aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. Weâve reported this to the Studio and itâs now under investigation. If youâre affected, please: Confirm youâre logged into the correct Facebook accountâŚ
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
