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I have lost my level on my iPhone it’s put me back to the start
Welcome to Sweet King Community! 👑
Oh No! Have you lost your current level on Candy Crush Saga? 😢
Don't worry! You can check to read and follow these troubleshooting steps of this problem. (This solve discussion by Community Team.) (Any Device) 😉
So click here to read to follow these troubleshooting steps of this problem that I hope this helps and you can back to your current level on this game! 😉
If it's still not worked by Save Current Level Steps, you can click on "Contact Us" on bottom of the page then select "Problems with my Game" and then "Game didn't save" and finally you ask a problem and send Game ID (How to find your Game ID) that I hope they will help you but it taken longer.
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
Hi and welcome to the community.
Please do the stadard troubleshooting by log out, update your game application, restart your device and login again. Try to play and complete a level as sometimes it takes a little time to perfectly sync the process.
Hopefully you will get your progress back.😀
hi dear welcome to our community
please Follow above mentioned steps.
see this page also 👇
Follow the advice of the above posters and you should be able to restore your levels. If you continue to have problems please post more here. Thank you and good luck.
Hi and Welcome to our Community
Please check this page
@melnadge Hi and welcome, Try signing out and the restart your device and then sign back in and see if this rectifies your levels if not try playing a level as sometimes it takes this to get it to sync to the server correctly.
If none of the above work please see post below for help with getting your levels restored
Hope this helps
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks