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Do you have a question or need help with your game? Ask the Community.
If by (this) account you mean your community account it will remain as is.
Hi @The_Wacha_kid !
There was a short outage on Facebook last night that may have caused that the game didn't load. This should be fixed now, but if you still have issues loading the game, please check the page HERE for help.
Hello guys
I have already let a few days go by and I still have not been able to recover my levels, as far as the game is concerned, everything works perfectly BUT nothing has happened with my levels the game ID is: 12009103441 and my level was 1358, I hope you can help me reset my game. Thank you
@The_Wacha_kid Hi and welcome, The CM is not back in work till tomorrow but hopefully he will help you with getting your levels restored Then
Hi @The_Wacha_kid !
I have restored the game to level 1358 now.
Your King account seems to be a brand new account. Did you perhaps have the game saved to any other account before?
@Crazy Cat Lad Hi @Crazy Cat Lad
That's right, in some posts above I explained that I could no longer access with my original account, so I had to make a new one to save my (new) game, now that everything works correctly, I only have one question, the only thing That was not updated was my rank, it was level 55 and it says that it is at 26, it is possible to update it as well or so I know it will remain, otherwise thank you very much for everything.