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Ad for free lives

Bablu_rocks
Bablu_rocks Posts: 17

Level 2

edited October 2020 in Support

Why I cannot watch and Ad for free lives and boosters?

Best Answers

  • kiara_wael
    kiara_wael Posts: 156,985
    Answer ✓

    Hi and Welcome to our Community

    The video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.

    This also means that the video ad feature will not always be available and not found in all player's games or on all devices.

    So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.

  • kiara_wael
    kiara_wael Posts: 156,985
    Answer ✓

    Hi and Welcome to our Community

    The Chocolate Box is in the Test Group so we cannot say for sure that you will always find this feature.

    The Fun Event menu returns when the game is regular. Probably no event is currently active for you so the menu is not available.

    Keep playing the game, your fun event menu will return.

«1

Answers

  • kiara_wael
    kiara_wael Posts: 156,985
    Answer ✓

    Hi and Welcome to our Community

    The video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.

    This also means that the video ad feature will not always be available and not found in all player's games or on all devices.

    So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.

  • Bablu_rocks
    Bablu_rocks Posts: 17

    Level 2

    edited October 2020

    Chocolate Box still missing for 2 month?

  • Spinnifix
    Spinnifix Posts: 25,430

    Hello and welcome to our beautiful community


    At the moment there are other events so it was removed for the time being. Events come and go. Someday she'll come back !!!

  • kiara_wael
    kiara_wael Posts: 156,985
    Answer ✓

    Hi and Welcome to our Community

    The Chocolate Box is in the Test Group so we cannot say for sure that you will always find this feature.

    The Fun Event menu returns when the game is regular. Probably no event is currently active for you so the menu is not available.

    Keep playing the game, your fun event menu will return.

  • aijaziqbal
    aijaziqbal Posts: 8,884

    Hi and welcome to the community.

    Please note that chocolate box is a bonus feature and not permanent part of the game. All the bonus events and features are assigned randomly to the players. So if you are not having it in your team it means that currently you are not a member of the test group for this feature. But this can change so be hopeful that it might come to your game at any time.

    Thanks.

  • aijaziqbal
    aijaziqbal Posts: 8,884

    Hi and welcome to the community.

    Ads feature is a bonus feature and not permanent part of the game. All the bonus features are divided randomly by the system. And this selected group of players can be changed time to time. Unfortunately you are not a part of this test group at the moment. But it might change and you can get this feature back in future. Please also note that all the bonus features including ads feature may appear, disappear or simply be replaced.

    Thanks.

  • Freddy_
    Freddy_ Posts: 68,477

    @Bablu_rocks Hi and welcome, I hope the information above as explained your question to you. sometimes this is just how lucky you get with the grouping as i have never had this feature in my game in over 8 years of playing

    Can i point you in the direction of our contest area, as this has a few contests with the chance to win gold bars for your game, These can come in handy to complete those hard to complete levels and also help you progress along in the game.

    Thank you

  • crazydoglad
    crazydoglad Posts: 9

    Level 2

    Hi

  • crazydoglad
    crazydoglad Posts: 9

    Level 2

    I'm new here

  • Freddy_
    Freddy_ Posts: 68,477

    @Bablu_rocks I see you have asked the question regarding another feature in the game. The main thing to remember is with all Bonus features in the game, like chocolate box, Video ads, Dexters challenge etc.. is they are given to groups of randomly selected people and you are not always guaranteed to have these in your game. It just means you are not in the group for that feature at present but you could again be in the future.

    To make sure you are getting the features available to you. frequently check your game is up to date and log out and restart you device and then log back in as this ensures your game is running the best it possibly can

    Thank you

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