Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
me too :(
"we've encountered an issue with this level. please contact player support"
get oops error before i can make a move upon starting level
level 8009 has a error oops upon start
Hi and welcome to the community.
The level has already been reported to the studios but as it is weekend so most probably the fix will arrive on monday.
Thanks
@kirpatrick Hi and welcome, This level ahs been reported but as its the weekend it may be Monday till we get any news on this
you could take a look at the contest area there are a few chances to win gold bars for your game which can come in handy for those hard to complete levels and would also give you something to do while awaiting a fix for this level
Thank you
hi dear welcome to our community sorry for the inconvenience
please wait for some time until studio will provide any updates on this level.
Please be patient and give the studio some time to fix this level. In the meantime please enjoy our lovely community.
๐ช๐ช๐ซ
Hi @kell116 @Sukanta_Biswas @kiara_wael,
Well we need some details here. Are you getting "Oops" at the beginning of the game, or after you ran out of moves?
Can you screenshot this issue for us? What device are you playing on?
If at the beginning, then you have a game "Issue" or during the game, the game may have tried a "Reshuffle" once or more, but couldn't do it, if after you ran out of moves, it means you didn't do the required goals, in the 30 moves on this 8009 level.
You have 3 Magic Mixers / Evil Spawners in this level. They keep making "Blockers", have to destroy them, starting with the one in the middle. It takes 5 hits, each hit removes a "Screw or Life" from it. If you do not destroy the "Magic Mixers", the board will fill up with "Blockers", & you will be choked, no longer able to move, even on a "Reshuffle", which is why you get "Oops".
I have tagged 2 "Superstars" for you above. Please give them the details on this. I will give you a "YouTube" video to help out, along with how to contact King Support.
Here is how to contact King Support, & what you will need:
You can use the above link to contact support, or use the contact us thru the game.ย
Or you can contact our Player Support team from your game. Go to the settings cogwheel, click on the question mark, and select what you want done and they will be able to give you a solution!
Be sure to answer the automated response you get. I would say "Support" is backlogged now because of the virus. So expect "Delays".ย
You can also use:
*References For Players
Study the "Blockers" in the game. There are a lot & more being added.
This should help you out.
Take Care & Welcome To The King Community - Origins7 Dale, ๐
10/24/2020
Hi and welcome to the community.
Yes the level is having some issues and already been reported to our game studios. Unfortunately as it is sunday today so most probably tomorrow a fix is expected.
Stay tuned and have patience with us.
Sorry for inconvenience.
Thanks.