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Not sure what is going on. Other players are getting the boosters either when they pass the level or when they complain. I’m obviously not one of the chosen ones!!
@andy1101 Hi, Hopefully you should see soon i would give it a little longer and then maybe contact customer support regarding this if you still not received, but keep restarting your device as sometimes it needs this for the reward to kick in. It could be the fix for the error may come in an update
Thank you
Hi Freddy. I have tried that without success. As I said not one of the chosen ones!!!
@andy1101 HI and welcome. Please try the standard troubleshooting tips of checking game is up to date and log out and restart your device and see if this forces the reward to kick in. if not guessing they will be still be working on this although i do know some people have got there rewards
Hi and Welcome to our Community
Also check this post
Hi and welcome to the community.
Please dont worry. The studios are aware of the issue and trying to fix it. So you will surely get the reward once it is fixed. Just keep your game up to date and have patience with us.
Thanks.
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Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…