Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Where is feature to turn off hints?

Hi, months ago there were posts about a coming feature to choose to turn off Candy Crush hints. I was told to wait, “it’s coming soon, look for the option to appear under Settings / Features”. It’s probably a year later, and it’s still not there, and you won’t reply about it. Is it no longer coming, and if not why? Why not let users enjoy the game, those who don’t want to be shown how to play the game. I’m on level 2575, I don’t need hints at this point. It’s distracting and ruins the game, and the point of playing. Thanks.

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Thanks Freddy. I’ll keep hoping. It’s just very confusing that it takes so long, and no one knows if it will ever be released to everyone. I wish I could get in the pilot group to try it! Anyway thanks, just frustrating.

mike

@Throgmorton Hi and welcome, If you still not have the feature to turn hints off all you can do is be patient and hope that in a game update it eventually comes to your game. I still know people that have not got the turn off hints feature so you are not the only one, but hopefully you will see it eventually

Hi support. Can I get an answer to my question please? I’ve been asking for a year.

thanks, Mike

Thanks Hechicerilla. That is definitely not my experience (I'm on level 2576, so been playing a while). It ALWAYS shows how to make special candies as the first hint, when available, or the next best move in a general sense (it might not be the best move based on the specific game level, but it is always a good move). Regardless, it always distracts and prompts you with a move IMMEDIATELY, not even after a few seconds when you've had a chance to assess and think for yourself. I really, really, really hope they will allow me to turn off the hints, so I can enjoy the game without constant distraction :)

I appreciate all the people trying to help! This is a good community group!

https://community.king.com/en/candy-crush-saga/discussion/317871/where-is-feature-to-turn-off-hints

Hello 👋

I just wanted to add a clarification I know the tracks are annoying, it is true that they totally distract you, but it struck me that you think that that track that the board gives you is the best move.

Not at all!!!

Never pay attention to the clues, because the movement that it indicates is always the worst, it is with the one with the least probability of winning you will have. Good luck and keep enjoying

You couldn't know if you didn't read the house rules !!

No problem, thanks! It was my fault for posting it in the first place. All good :)

https://community.king.com/en/candy-crush-saga/discussion/comment/1190706#Comment_1190706

Hello!

I'm sorry, I know, but I can't delete it myself. I tried it very often yesterday. I already passed it on to my CM, she can only remove it. This is a technical problem with the editor. It is essential to work on it.

Please understand!😔

Hi Spinnifix, you’re still displaying my email addresses, on your reply to my message. Could you also please remove them from your side? Thank you

Thanks Crazy Cat Lad. It’s been over a year, to “test” turning off a feature. It doesn’t really make sense. Are they still testing whether it works, or whether they want people to have the option? When is this targeted to become available? It’s very confusing, not to give players the easy option to have hints or not. It completely ruins my enjoyment of the game, it defeats the entire point of playing any game, with something that distracts and prompts you to do something (which IS usually the best move!). Let me find my own matches to make special candies, don’t show me before I even have a chance to look at the board. If King wants to make money from me, at least give me the chance to enjoy playing! Currently I don’t.

Thanks :)

Hi @Throgmorton !

I moved your question from Ideas to Support.

The turn off hints feature is still being tested, so it's not available for all players yet.

Yes, thank you. Then the CM can check it out !!!🤗

Hopefully you saw my ID # provided. Thanks for your assistance Spinnifix

Sorry I found it! 1805418162 Thanks again!

https://community.king.com/en/candy-crush-saga/discussion/comment/1189295#Comment_1189295

Hello! I gave you 2 links above that will help you!

I have removed my email addresses. Where do I get the user ID info you asked for?

Hello, please remove your email addresses. We are not allowed to ask for personal information, by the data protection act.

You can work on the black gear for 24 hours! Thank you

Thanks! Where is the #?

Hello and thanks for sharing! Can you please give me your ID number? Then it can be checked !! Thank you

https://community.king.com/en/bubble-witch-saga/discussion/247377/what-is-my-user-id-and-where-can-i-find-it

https://community.king.com/en/pet-rescue-saga/discussion/258608/how-can-i-find-the-game-user-id-on-facebook

Thanks. I have tried support multiple times, they don’t reply. I do not have that option in mine, and I don’t know why.

48987B94-1B9C-4B66-B2EE-5A3BA800712F.png

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

Hello and welcome to our beautiful community

You chose the wrong area. To better answer your question, the support area is there.

Here is a picture of what you mean !! I think it is !!

Screenshot 2020-11-08 172600.png

Good Luck

Thanks. I have tried support multiple times, they don’t reply. I do not have that option in mine, and I don’t know why.

48987B94-1B9C-4B66-B2EE-5A3BA800712F.png

Hello and thanks for sharing! Can you please give me your ID number? Then it can be checked !! Thank you

https://community.king.com/en/bubble-witch-saga/discussion/247377/what-is-my-user-id-and-where-can-i-find-it

https://community.king.com/en/pet-rescue-saga/discussion/258608/how-can-i-find-the-game-user-id-on-facebook

Thanks! Where is the #?

Hello, please remove your email addresses. We are not allowed to ask for personal information, by the data protection act.

You can work on the black gear for 24 hours! Thank you

I have removed my email addresses. Where do I get the user ID info you asked for?

https://community.king.com/en/candy-crush-saga/discussion/comment/1189295#Comment_1189295

Hello! I gave you 2 links above that will help you!

Sorry I found it! 1805418162 Thanks again!

Hopefully you saw my ID # provided. Thanks for your assistance Spinnifix

Yes, thank you. Then the CM can check it out !!!🤗

Hi @Throgmorton !

I moved your question from Ideas to Support.

The turn off hints feature is still being tested, so it's not available for all players yet.

Thanks Crazy Cat Lad. It’s been over a year, to “test” turning off a feature. It doesn’t really make sense. Are they still testing whether it works, or whether they want people to have the option? When is this targeted to become available? It’s very confusing, not to give players the easy option to have hints or not. It completely ruins my enjoyment of the game, it defeats the entire point of playing any game, with something that distracts and prompts you to do something (which IS usually the best move!). Let me find my own matches to make special candies, don’t show me before I even have a chance to look at the board. If King wants to make money from me, at least give me the chance to enjoy playing! Currently I don’t.

Thanks :)

Hi Spinnifix, you’re still displaying my email addresses, on your reply to my message. Could you also please remove them from your side? Thank you

https://community.king.com/en/candy-crush-saga/discussion/comment/1190706#Comment_1190706

Hello!

I'm sorry, I know, but I can't delete it myself. I tried it very often yesterday. I already passed it on to my CM, she can only remove it. This is a technical problem with the editor. It is essential to work on it.

Please understand!😔

No problem, thanks! It was my fault for posting it in the first place. All good :)

You couldn't know if you didn't read the house rules !!

https://community.king.com/en/candy-crush-saga/discussion/317871/where-is-feature-to-turn-off-hints

Hello 👋

I just wanted to add a clarification I know the tracks are annoying, it is true that they totally distract you, but it struck me that you think that that track that the board gives you is the best move.

Not at all!!!

Never pay attention to the clues, because the movement that it indicates is always the worst, it is with the one with the least probability of winning you will have. Good luck and keep enjoying

Thanks Hechicerilla. That is definitely not my experience (I'm on level 2576, so been playing a while). It ALWAYS shows how to make special candies as the first hint, when available, or the next best move in a general sense (it might not be the best move based on the specific game level, but it is always a good move). Regardless, it always distracts and prompts you with a move IMMEDIATELY, not even after a few seconds when you've had a chance to assess and think for yourself. I really, really, really hope they will allow me to turn off the hints, so I can enjoy the game without constant distraction :)

I appreciate all the people trying to help! This is a good community group!

Hi support. Can I get an answer to my question please? I’ve been asking for a year.

thanks, Mike

@Throgmorton Hi and welcome, If you still not have the feature to turn hints off all you can do is be patient and hope that in a game update it eventually comes to your game. I still know people that have not got the turn off hints feature so you are not the only one, but hopefully you will see it eventually

Welcome! 👋

New here? Sign in or create an account to join the fun.

Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

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