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Somehow I have lost all me levels
Hi and welcome to the Community!
Please read this thread below and see if this solves your problem:
Have a great day!
Hello, for the newbies I hereby warmly welcome to this community Would like to welcome. Here is a link that will help you further !!! Explore and discover the community, take part in the competitions and post diligently in the different areas. But please stay with the topic, otherwise there could be difficulties. Please also follow the rules in English to post. Then get on your way and I wish you a lot of fun here. We are always happy to answer any questions. Good luck
I want to help you and navigate you better through the community.
Here & here is a how-to guide to help you find the different areas in the community! Here you can find all games at a glance. Here you get answers to the most common problems and here you can take part in discussions and competitions to win gold bars for your game.
I wish you a nice day & have fun 😊 I am always available for questions and help.
Please mark me with this @ sign. If the name is displayed, please click on it, it must be highlighted in bold. and I will be notified. 💖
Hello there @momofate and good day to you.
Understood that you have lost all your levels and are back to level 1. Please make sure that you have been saving the game in either King or Facebook and read this gamesaver tip.
If you have been playing via FB/King account, please log out from the game until you see the game homepage where you can choose either "play" or "retrieve my progress". Click on the "retrieve my progress" and it will bring you to a page asking whether you want to sign in via King's email or continue with Facebook. Just choose the one that is applicable to you and hope your progress will be restored.
Please let us know the outcome and if you need help with other issue in CCS.
Thank you 😊
@momofate.Hi and welcome.
Please see post below for help in getting your levels restored
Thank you
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
