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I got a new phone and transferred my CCS account to it. I was pleased to see my levels pass through, but I lost my assortment of boosters (I had over 200 color bombs prior to the transfer. How do I get the boosters back?
@Yueyue Hi and welcome, In the case of mobile of devices your boosters are stored on the device itself, So if your device or game crashes you uninstall or change phones. Your boosters are not transferable / lost . This is unless you had any unused purchase boosters and then you would need to contact customer support from your game or the contact us below regarding these
Thank you
@Yueyue Hi , depends on the features you have available but would try to use you old device to play using your boosters up and while doing this collect boosters on the new device for when you have used all you old device boosters up.that is if you still have old device
So in-game what is the best way to get boosters apart from this? I need a consistent supply of them, because my levels are getting really hard.
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We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
This is happening a lot. Anyone else?
in my weekly contest it is not recording my progress. It says I have only won 5 levels this week and I’ve actually won like 7 episodes. I have played at least 150 levels this week. I am Nikki #8 on the list
I am not receiving my rewards
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
