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Why do i have to keep signing into facebook to send lives and why don’t all my friends show up when I request lives?
@Sis1820 Hi and welcome, Since Facebook did a platform update there have been two issues with the game, the one with sending and receiving lives which has been explained by @kiara_wael and the other is some people have experienced problems with there avatar showing and this could be the reason why some of your friends are not appearing in your game.
These issues are being investigated but we have no time frame on a fix for these at present
Thank you
Hi @Sis1820,
if you want to send lives to your FB friends, you need log in through your FB account, since it uses your contact list on FB. :)
There have been some issues however with sending and recieving lives through FB and it's still unclear when the studio will fix the problems.
You can also check this article if it helps you
You can only send and receive lives to friends who are connected to the via Facebook to play, if you are connected to Facebook.
Unfortunately there is currently a problem between Facebook and the game. We all hope that this will be fixed soon and that sending and receiving of Leben will work properly again.
Hi there @Sis1820 and good day to you.
I think the reason you keep signing in is because you've clear the cache of your native browser. If you have an application that automatically clears the browser cache, this could mean that the issue repeats.
Please read below for more details.
On 14 September 2020, Facebook made a change to its platform and this has changed the behavior when trying to send or receive lives in the game.
We'll continue to investigate this error and try to work with Facebook to find a solution.
We kindly ask that you use the following steps:
Please note that if you clear the cache of your native browser, you'll have to repeat this process. If you have an application that automatically clears the browser cache, this could mean that the issue repeats.
Please check for updates to your game regularly. For your convenience, here are a couple of handy guides on how to keep your apps updated on Android and iOS.
We apologize for any inconvenience this issue might cause, and also thank you for your patience. Our hard-working team will have this issue resolved as quickly as possible so that you can continue enjoying the best gaming experience.
I hope I've answered your question and please let us know if you need help with other issue in the game.
Thank you 😊
Hi and Welcome to our Community
There is currently an issue with sending and receiving lives for some people, At present this is being investigated and we will update when we have any news on a fix for this
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