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Why do i have to keep signing into facebook to send lives and why don’t all my friends show up when I request lives?
@Sis1820 Hi and welcome, Since Facebook did a platform update there have been two issues with the game, the one with sending and receiving lives which has been explained by @kiara_wael and the other is some people have experienced problems with there avatar showing and this could be the reason why some of your friends are not appearing in your game.
These issues are being investigated but we have no time frame on a fix for these at present
Thank you
Hi @Sis1820,
if you want to send lives to your FB friends, you need log in through your FB account, since it uses your contact list on FB. :)
There have been some issues however with sending and recieving lives through FB and it's still unclear when the studio will fix the problems.
You can also check this article if it helps you
You can only send and receive lives to friends who are connected to the via Facebook to play, if you are connected to Facebook.
Unfortunately there is currently a problem between Facebook and the game. We all hope that this will be fixed soon and that sending and receiving of Leben will work properly again.
Hi there @Sis1820 and good day to you.
I think the reason you keep signing in is because you've clear the cache of your native browser. If you have an application that automatically clears the browser cache, this could mean that the issue repeats.
Please read below for more details.
On 14 September 2020, Facebook made a change to its platform and this has changed the behavior when trying to send or receive lives in the game.
We'll continue to investigate this error and try to work with Facebook to find a solution.
We kindly ask that you use the following steps:
Please note that if you clear the cache of your native browser, you'll have to repeat this process. If you have an application that automatically clears the browser cache, this could mean that the issue repeats.
Please check for updates to your game regularly. For your convenience, here are a couple of handy guides on how to keep your apps updated on Android and iOS.
We apologize for any inconvenience this issue might cause, and also thank you for your patience. Our hard-working team will have this issue resolved as quickly as possible so that you can continue enjoying the best gaming experience.
I hope I've answered your question and please let us know if you need help with other issue in the game.
Thank you 😊
Hi and Welcome to our Community
There is currently an issue with sending and receiving lives for some people, At present this is being investigated and we will update when we have any news on a fix for this
New here? Sign in or create an account to join the fun.
Hi, My mother is a massive Candy Crush fan so I thought I'd buy her some gold bars for Xmas. I just assumed (silly me) that there would be a sort of code thing I could input on the options screen. No. How do I go about sending her these points/gold bars.
why are ads not working. After failing a level, it will not let me watch an ad in order to get additional moves
Hi I've completed level 21005 and would usually play the Star Tournament until Wednesday, but it's not available this week. Is this the same for everyone?
pls upgrade the software you are taking our precious time.
GGold bar
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
