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hello!
i have an iphone mini and the game isn't fitting on the screen correctly. attaching a picture. thanks!
@rbw1017 Hi and welcome, this has bee reported and the studio are looking into this as is also happening on other king games too, We have no time for when this will be fixed at present though
Thank you
Your iPhone has some part blocks on the screen for front camera and other features. You may have to continue the game this way, but I will report your problem to my team☺️
For further assistance, please feel free to write back to us. We'll be happy to assist you.
Thank you.
is there anything i can do to fix it?
This is due to your device. The playing field is adapted to the monitor. Unfortunately, your device has a hidden field on the monitor
hi there, attaching another picture so you can see what the problem is... see how the top part is cut off?
When you start a level, your playing field is then adjusted?
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.
Thank you for submitting your Screenshot. There is no problem with your game map and the game fits the screen correctly😀
Do you find any difference?
Please let me know.
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Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
