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Hello and welcome to this community
I'm sorry it happened. I will give you a link to help with: Birre look for your device and the problem. Otherwise please report back
https://community.king.com/en/blog/categories/blog-posts
Good luck
I have this same problem, can someone please help
I have this problem too, and my I'd is:
121177 67414
Hello, please check this:
Same problem with my account- 1610078610
Tried reinstalling the app and the problem still persists.