Wheel and Extra Moves stuck on loading/ connecting

Crazy Cat Lad

Does your game get stuck on loading when the game ends and you wanna spin the wheel or buy extra moves?

If you experience this, please comment here below with your Game User ID to help the tech team to find a solution on this. How to find the ten or eleven digit Game User ID, check here.

Crazy Cat Lad

Thanks guys for posting all the Game ID:s!

This has really helped and the tech team has now found the cause of the issue. So no further Game ID:s are needed anymore.

How to solve this is still to be figured out. Therefore we have no time frame for the fix. Please stay tuned and keep the app up to date to get all fixes as soon as they are released.

I will post any further updates or news on this here on the thread.

Thanks for your patience!

kerryg

Why is the booster wheel not loading to give me extra moves?

And I can't buy in game using gold bars?

shatela

(EDITED by CM - Unsupported language) 

prathiba

Why my booster wheel not working

AYMAL

Sometime ut gives becaus òf movies and check ur phone date and time and dont mess with it it suck later

spelletier198

my wheel will not load try going out of game still don't work be going on for 2 weeks

Sukanta_Biswas

Hi @spelletier198

We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.🤗

Right now, I'm asking you to check the steps below.

Check App Update > Log Out Game > Restart Device > Open Game & Log In.

If you still have the same problem after doing this, let me know.😊

spelletier198

still not working 😕

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/597875#Comment_597875

Please show me a screenshot of your game map.

qapla

I am having the same issue. I have tried all of the solutions offered by King and they didn't work.

Screenshot_20200215-141712_Candy Crush Saga.jpg

spelletier198

still not working it the booster wheel