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What happened if I lost booster
Welcome to the King Community.
The boosters are stored locally in the device memory and will be completely lost due to app crash or uninstall the app which means you will lose all the boosters completely. Since boosters are stored unprotected in device memory, we cannot specify that your boosters are safe.
You will not receive any refund for losing boosters which is gained from the game but you will get back the boosters you purchased by contacting our Player Support.
If you want to contact Player Support you can follow the steps above which our Game Expert has already given you
I hope I was able to provide some clarity for you, and if there is any other question or concern that I could assist you with, please do not hesitate to reach back out to me!
Have a good day.
@Hanshi Hi and welcome, In the case of mobile devices the boosters are stored on the device itself. So if your phone or game crashes, You uninstall or even change device your boosters are lost / unrecoverable.
Unless you had any unused purchased boosters and then you can contact customer support from your game regarding these
Thank you
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Good morning, so I’m noticing with the all stars that I’m stuck at 131 blue candies over the past 10+ levels. And at one point I saw where my score doubled and then went back to 131 and it hasn’t moved despite collecting blue candies when the other scores clearly have moved making it almost impossible (as always) to catch…
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
