Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
What happened if I lost booster
Welcome to the King Community.
The boosters are stored locally in the device memory and will be completely lost due to app crash or uninstall the app which means you will lose all the boosters completely. Since boosters are stored unprotected in device memory, we cannot specify that your boosters are safe.
You will not receive any refund for losing boosters which is gained from the game but you will get back the boosters you purchased by contacting our Player Support.
If you want to contact Player Support you can follow the steps above which our Game Expert has already given you
I hope I was able to provide some clarity for you, and if there is any other question or concern that I could assist you with, please do not hesitate to reach back out to me!
Have a good day.
@Hanshi Hi and welcome, In the case of mobile devices the boosters are stored on the device itself. So if your phone or game crashes, You uninstall or even change device your boosters are lost / unrecoverable.
Unless you had any unused purchased boosters and then you can contact customer support from your game regarding these
Thank you
New here? Sign in or create an account to join the fun.
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…
