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Where did my purchases go
Shernathia_
Posts: 2
Level 1
in Support
i purchased a package and I had items from spins. I reinstalled candy crush and restored purchases but nothing happened.
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Answers
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Hello Shernathia. Thank you for posting, I will look into this for you.
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Where are my purchases
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@LindaSwayzer Hi and welcome. please check you game is up to date and log out and restart your device, then log back in and see if this solves your issue
Unfortunately the community can not deal with purchase issues
Please email Player Support directly from the game.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email
or alternatively you can use the contact us below but you need you game ID for this
Hope this helps
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