Profile in the Game Settomg

Henry_Mak · February 2021

The profile is not shown on the setting in the game of Candy Crush. Please advise .

Thanks

Freddy_ · February 2021

@Henry_Mak Hi and welcome, Can you please explain in a little more detail as do not quite understand your meaning. What device do you play on?

Thank you

Sukanta_Biswas · February 2021

https://community.king.com/en/candy-crush-saga/discussion/327993/profile-in-the-game-settomg

Welcome to the King Community.

Game Avatar may be missing if the game is not fully connected to the server or due to slow internet. Please follow the troubleshooting steps below and let me know.

Cheak app update - Log out game - Restart device - Open game app and Log in.

If you receive an error message while following the steps, keep a screenshot of it.

Thanks!

Henry_Mak · February 2021

Hi Freddy,

Thanks for checking.

When I am in the game and press the settings buut

Henry_Mak · February 2021

Hello, On the game, you hit the setting button, the profile will come on the next screen. But in my Win 10 computer, the profile does not come out and I can’t move to the next page to log out.

Appreciate your advice.

Thanks

Henry Mak

Henry_Mak · February 2021

Hi Freddy,

The screenshot is now attached for your reference

Screenshot (9)_LI.jpg

Regards,

Henry Mak

Sukanta_Biswas · February 2021

https://community.king.com/en/candy-crush-saga/discussion/comment/1422466#Comment_1422466

Such a feature is not available on the Facebook platform, you will only get the option to log out through the app.

Thanks!

Henry_Mak · February 2021

Susan,

The screenshot is here:

Henry Mak

Profile in the Game Settomg

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