Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
🎂 Candy Crush Soda is celebrating it's 10th Anniversary! Join the fun and win prizes, check it out HERE! 🥳🎉
🌟 Introducing new community titles and rewards – your Road to Legend starts HERE! 🌟
Game never connects to app store
Answers
-
Hi and Welcome to our Community
Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.
If the problem remains the same, you need to follow the steps below.
You will find complete information HERE
-
@Lebo Hi and welcome, As well as the information above from @kiara_wael . Also try while in the game try disconnecting your internet for 30 seconds and then reconnecting and also try switching from wifi to mobile data to see if this helps with your situation
Thank you
-
In that case, please go you may want to check via Google search on how to download Google Play in Huawei phone. After the app has been download, please ensure the details of your payment are key in properly to enable you to make purchases in game app.
Thank you and let us know if it works.😊
-
Welcome to the King Community.
Paid apps currently only support payment through Huawei In-App Purchases. Payment can be made using Bank cards, Mobile payment, or HUAWEI Points. Touch to purchase an app and you will then be taken to the Huawei In-App Purchases payment page. If the Huawei Mobile Services app is not installed, an installation prompt will appear. The process is the same for non-HUAWEI phones.
Go to Settings > Account center > Payment and purchases > Settings > Mobile payment. Add a phone number to make purchases on phone bills in Huawei apps.
Also you can contact with our Player Support to get a quicker response.
Stay Safe, Play Smart.
-
Hello @Otlilewamommy🤗 Welcome to the King Community!
That opening question you have just answered is 3+ years old and the player has not been active since 3 years! If you have any questions to ask, please open a new question using this link —> Ask a Question in Candy Crush Saga, and we will be happy to assist you.
This thread will be closed now as it is an old thread!
Thank you for understanding & have a great rest of the day🍫🍫
This discussion has been closed.
