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Both Candy Crush Saga and Pet Rescue freeze at loading
cmfungames
Posts: 22
Level 3
in Support
I am playing on my computer with Windows 10 updated to most current version.
For the last 2 days both games, Candy Crush Saga and Pet Rescue, freeze at the loading screen and will not open.
Don everything I can think of, restarted computer, updated browser, cleared cache. Nothing works.
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Answers
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Hi and Welcome to our Community
Yes if play in Windows 10 I always make updated and if still not works i do for Uninstall go to Microsoft Store .
or please check this page for updated
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@cmfungames Hi and welcome, have you tried using a different browser to see if that helps and also as you are on a windows 10 PC have you thought of downloading the app versions of the game from the Microsoft store as these are a far more stable version
Thank you
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I have done all the suggested things. Different browser, updated everything, tried incognito nothing works.
Are others having the same problem?
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Welcome 🤗
We need to know from which platform you encountered this problem with, so tell us which browser or app you are using for this game?
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I am using Windows 10
Google Chrome
Playing Candy Crush on Facebook
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All King.com games are frozen on Facebook on my PC.
They are stuck on the loading screen.
What can be done?
I have tried everything.
I have Windows 10 on my PC
I am using the most updated Google Chrome browser
I play Candy Crush and Pet Rescue through Facebook.
Any help would be appreciated.
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