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It's been 3 days in a row that I ask my friends for lives and I don't get anything.
Samanta_Espoille
Posts: 7
Level 2
in Support
Before this happens I usually received more than 15 lives per day from my friends....something is wrong.
Help!
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Best Answer
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Hi and Welcome to our Community
There is currently an issue with sending and receiving lives from Facebook , At present this is being investigated and we will update when we have any news on a fix for this
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Answers
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Hello and welcome to the community.
Many game messages are being sent every day across the games all around the world. Some of these may get stuck in the system and arrive with a delay, doesn’t reach certain devices or platforms, or simply, do not arrive at all. It’s always worth resending the request or life and hopefully the lives will get through eventually and reach your game. If you have the game Facebook connected, don't forget to make sure that the game has access to your Facebook friends list since this permission will automatically expire from time to time. If the game hasn't the access all lives will stay blocked. Check HERE for more help on this. Make also sure that the game is updated to the latest version if you play on a mobile device. There is also a Facebook issue on sending and receiving lives that is under investigation, please keep your Facebook updated.
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This often happens to me too @Samanta_Espoille! Some days I get a lot of lives, whereas others I don't receive anything no matter how many requests I'm sending! My guess is that there's some delay with the messages. You'll eventually get the lives your friends are sending you!
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Hi and Welcome to our Community
There is currently an issue with sending and receiving lives from Facebook , At present this is being investigated and we will update when we have any news on a fix for this
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I can see my frinds list and i ask them for lives but i dont get them, hope this will get right soon
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