Both Candy Crush Saga and Pet Rescue freeze at loading

cmfungames · March 2021

I am playing on my computer with Windows 10 updated to most current version.

For the last 2 days both games, Candy Crush Saga and Pet Rescue, freeze at the loading screen and will not open.

Don everything I can think of, restarted computer, updated browser, cleared cache. Nothing works.

kiara_wael · March 2021

https://community.king.com/en/candy-crush-saga/discussion/329824/both-candy-crush-saga-and-pet-rescue-freeze-at-loading

Hi and Welcome to our Community

Yes if play in Windows 10 I always make updated and if still not works i do for Uninstall go to Microsoft Store .

or please check this page for updated

https://community.king.com/en/blog/discussion/247421/having-loading-crashing-or-connection-problems-on-a-windows-10-game-app

Freddy_ · March 2021

@cmfungames Hi and welcome, have you tried using a different browser to see if that helps and also as you are on a windows 10 PC have you thought of downloading the app versions of the game from the Microsoft store as these are a far more stable version

Thank you

cmfungames · March 2021

I have done all the suggested things. Different browser, updated everything, tried incognito nothing works.

Are others having the same problem?

Sukanta_Biswas · March 2021

https://community.king.com/en/candy-crush-saga/discussion/comment/1459965#Comment_1459965

Welcome 🤗

We need to know from which platform you encountered this problem with, so tell us which browser or app you are using for this game?

cmfungames · March 2021

I am using Windows 10

Google Chrome

Playing Candy Crush on Facebook

cmfungames · March 2021

All King.com games are frozen on Facebook on my PC.

They are stuck on the loading screen.

What can be done?

I have tried everything.

I have Windows 10 on my PC

I am using the most updated Google Chrome browser

I play Candy Crush and Pet Rescue through Facebook.

Any help would be appreciated.

Both Candy Crush Saga and Pet Rescue freeze at loading

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