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Bean stock

conlanc
conlanc Posts: 2

Level 1
in Support

when I play the bean stock reward it does not give me what I get. This has been going on for a while. At first I thought it was a fluke and that I didn’t look close enough but it is happening most every time now. Is there a fix or update to the game I am missing?

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Answers

  • Spinnifix
    Spinnifix Posts: 25,430

    Hello and welcome to our friendly community

    The next time it happens, please take a picture of it. And check your inventory to see if it has been deposited. I think you must have always caught the troll and thus you won't get anything. You are welcome to check for an update and clear the cache.

    Good luck

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  • conlanc
    conlanc Posts: 2

    Level 1

    I think I know when I catch a troll. I am on level 4327. I have been looking more closely and it says you get a reward for 30 minutes and nothing shows up. I thought you might like to know it is doing this. I cannot be the only one this is happening to.

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  • Freddy_
    Freddy_ Posts: 68,477

    @conlanc Hi and welcome, Try checking your device and game are up to date and clear the cache from your app store or browser. log out and restart your device and see if next time it resolves your issue.

    For missing rewards you can contact customer support, but mainly they will only replace purchased boosters. So if they did help it would be a goodwill gesture.

    https://soporto.king.com/contact


    thank you

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