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Change country

Roxanne-9
Roxanne-9 Posts: 11

Level 2

The country displayed is wrong. I play on my computer via Facebook. I checked this board and the answers either made no sense or just don't work. My computer is set to English Canada. I do not see a setting on this website as part of my profile to change the region, only the language. Please advise. Thanks.

Best Answers

  • Freddy_
    Freddy_ Posts: 68,477
    edited March 2021 Answer βœ“

    @Roxanne-9 Hi and welcome, The game reads the settings from your device. So you need to log out of the game and go to your windows settings and make sure both the region and language for your windows are set correctly. Change these in you windows settings and then log back into the game and see if it updates your country. it can take about an hour to update. If this does not work then unfortunately you cannot change your country and have to keep the one you have

    Thank you

  • Freddy_
    Freddy_ Posts: 68,477
    Answer βœ“

    @Roxanne-9 Apologies but someone has it in for me and does not read the posts , they would rather try riling me. But as you wrote in your first post if someone took the time to read im sure you said you play via facebook on a computer

Β«1

Answers

  • kiara_wael
    kiara_wael Posts: 157,029
  • Roxanne-9
    Roxanne-9 Posts: 11

    Level 2

    That is the first page I tried. I think it is old. The links they tell you to click on don't exist. Thanks anyway though.

  • Hello and welcome to the community.

    -First remove the connection to Facebook (on the game’s start menu tap the Settings down to the left > Cogwheel > Log out).

    -Then create or login to your King account. Tap again the Settings down to the left and then the orange Kingdom icon. Log in to Kingdom if you have a King account already, otherwise start with choosing a nickname, tap save and follow the steps to create an account.

    If the game automatically logged in to your King account when disconnecting Facebook, then just continue to the next step.

    -Go to the device's settings and make sure both region and language are correct. Both need to be correct. If you for example have chosen Sweden and Spanish on your device, the game can then take Spain as your country.

    -Go back to the game and tap the Settings > Kingdom icon and log out from your King account.

    -Tap the ranking feature up to the left on the game map and check that the country is correct beneath the avatar.

    -Close the game and wait an hour so the country updates in our system.

    -Finally open the game and connect back to your Facebook and the country should be updated. If not, then you will need to keep the incorrect country in your game.

  • Freddy_
    Freddy_ Posts: 68,477
    edited March 2021 Answer βœ“

    @Roxanne-9 Hi and welcome, The game reads the settings from your device. So you need to log out of the game and go to your windows settings and make sure both the region and language for your windows are set correctly. Change these in you windows settings and then log back into the game and see if it updates your country. it can take about an hour to update. If this does not work then unfortunately you cannot change your country and have to keep the one you have

    Thank you

  • Roxanne-9
    Roxanne-9 Posts: 11

    Level 2

    That is the same thing that was posted above, lol. I tried to follow the instructions as best I could but I think the article is outdated. This part doesn't exist:

    -Go back to the game and tap the Settings > Kingdom icon and log out from your King account.

    -Tap the ranking feature up to the left on the game map and check that the country is correct beneath the avatar.


    Thanks anyway. I'll just have to keep the wrong country.

  • Roxanne-9
    Roxanne-9 Posts: 11

    Level 2

    Thanks Freddy. That does help to simplify things. I do have my settings both set to Canada but I'll do it again and wait an hour. Thanks again.

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932

    Welcome to the friendly King Community.

    You do not have to wait because you can change the country by following the link provided by @kiara_wael πŸ€— You will find a few steps in the link and you can get the solution by following the steps.

    Thanks!

  • Roxanne-9
    Roxanne-9 Posts: 11

    Level 2

    If you read my first and second post you will see that I tried that already. I tried Freddy's solution also but alas, I'm still American. I will just leave it like that, its been like that for years. Thanks anyway.

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932

    We apologize for the inconvenience and the link given above is only effective for game app. I want to be sure once again on what platform or device are you playing this game?

  • Freddy_
    Freddy_ Posts: 68,477
    Answer βœ“

    @Roxanne-9 Apologies but someone has it in for me and does not read the posts , they would rather try riling me. But as you wrote in your first post if someone took the time to read im sure you said you play via facebook on a computer

Hey! Would you like to give us your opinion?