Sign Up!

New Year - New device? πŸ“± Check out how to sync it! Android πŸ€– | Apple 🍏

ITS TIME YOU FIX ThE UPDATE

gasgustav
gasgustav Posts: 12

Level 2

This unwanted friends/leaderboard update still doesnt work.Almost 2 month now...still no friends,still no leaderboard.

May I ask WHY you did this update????? Whats the reason???Everybody wants their friends AND leaderboard,thats the whole point of the game....so stupid...

Answers

  • Freddy_
    Freddy_ Posts: 68,477

    @gasgustav Hi Again, Unfortunately this is just something we will have to be patient on and wait for the problem with the feature to be solved. Sometimes these issues can take a lot longer to solve than many as they have to work with Facebook on any issues as well

    Thank you

  • kiara_wael
    kiara_wael Posts: 157,928

    Hi and Welcome to our Community

    Please see post below as this will explain this issue to you, but basically a new feature called candy connections being added to the game


  • gasgustav
    gasgustav Posts: 12

    Level 2

    But Why?? What was wrong with the old friends/leaderboard????

  • Freddy_
    Freddy_ Posts: 68,477

    @gasgustav Hi Again, No one here can tell you that we only the community. The game studio will decide these things or not. Guess it was just outdated and they wanted to update the feature, but somewhere a major issue has arose which has delayed the feature working correctly

  • Alienscar
    Alienscar Posts: 16,523

    I get where you are coming from @gasgustav What is occuring here has got to be one of the better examples of how not to treat your customers.

    A change introduced in early March hasn't worked from day one. No apologies, no promises of a fix from King, or Facebook is just a two fingered salute to their customers.

    From a software testng point of view if new software does not work the system should be rolled back to the last known working condition. If this issue affected Facebook you could guarantee that the problem would have been sorted in less than a day.

  • gasgustav
    gasgustav Posts: 12

    Level 2

    couldnt said it better myself....incredible....the meaning of this game is to compete with friends,if that fail,the whole game fail.

Hey! Would you like to give us your opinion?