Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Re Candy Crush Friends
Answers
-
Try turning your phone off for about 20 minutes and make sure your OS up to date 😉
0 -
Hi and Welcome to our Community
Please check this page
1 -
@cazziebee Hi and welcome, hopefully the advice from @kiara_wael will help you resolve your issue but if not please let us now what device you are using.
Thank you
0 -
I gave up in the end and deleted the app completely and reinstalled it starting again from scratch. It then worked perfectly up to level 21 when it then crashed again and was exactly the same as before. I play on an iPad Air.
0 -
@cazziebee Hi Again
As you have already uninstalled once. try checking device is up to date and has 2gb minimum free storage space, delete the app and then go to safari and delete the cache from here (important even thought playing through the app) then restart your device. Reinstall the game and log in to you account and see if this resolves your issue
Than you
0 -
Followed all instructions, have 9gb of storage left. Worked once and then crashed again. Don’t worry, I give up and it must obviously be something wrong at my end. Thanks for your help anyway.
0 -
Welcome to the friendly King Community.
You can find the solution by following a few troubleshooting steps HERE.
Moreover we will move your post to the right forum so that our Friends Moderators can help you.
Thanks!
0
