did not receive gold bars

Hi JenniferK,

Thank you for posting this here on King Care.

I have sent you a private message which should be in your inbox.

Kindest regards,

Tony - King Care Team

:

I purchased gold bars and did not receive them. Also several times now my game closes in mid game and when I open game again all my boostetes are gone and back at  0. Even my gold bars disappeared once. why does it do this?