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@pacopica63 Hi and welcome,
Please check your device and game are up to date and lout and clear the cache from your app store or browser, then restart your device and log back in and see if this resolves your issue
We have had reports of this issue, but on my devices the level is ok and passed on both windows 10 app and iphone app. Currently waiting for game designer @LindQ to see if there are any issue with the level
Thank you