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Lost all boosters

Z1234
Z1234 Posts: 12

Level 2

edited May 2021 in Support

Hi!

I reinstalled the game and lost all my booster. Over 100 of each except the party popper which I had 5 of and the striped candy which I had 6 of.

I know that candy crush won't give them back but do you know anyway that I can get them back?

Is there anyway I can find the old app data in my phone and get the boosters back?

Best Answer

Answers

  • Z1234
    Z1234 Posts: 12

    Level 2

    Hi!

    I reinstalled the game and lost all my booster. Over 100 of each except the party popper which I had 5 of and the striped candy which I had 6 of.

    I know that candy crush won't give them back but do you know anyway that I can get them back?

    Is there anyway I can find the old app data in my phone and get the boosters back?

  • kiara_wael
    kiara_wael Posts: 157,107
    Answer ✓

    Hi and Welcome to our Community

    Boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that if you delete and reinstall the game, then Boosters can be lost and just saved Levels.

    It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play. and save your game in Facebook and King Account.

    Please read links bellow about lose booster!


    Or please email this to our Player Support Team here,

  • kiara_wael
    kiara_wael Posts: 157,107
    edited May 2021

    Hi and Welcome to our Community

    Boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that if you delete and reinstall the game, then Boosters can be lost and just saved Levels.

    It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play. and save your game in Facebook and King Account.

    Please read links bellow about lose booster!


    Or please email this to our Player Support Team here,

    and already reply here

    Duplicate post. Thank you

  • Freddy_
    Freddy_ Posts: 68,477

    @Z1234 Hi and welcome,

    As soon as you reinstalled you wiped the data from the phone memory and i do not know of any way of getting this restored unfortunately. I appreciate this is frustrating but to my knowledge there is no way to recover wiped data from your device

    Thank You

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