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🎯 Help us imagine new Candy Crush-Themed Products and a chance to win Gold Bars 🍭 - Join Now
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Answers
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Hi and Welcome to our Community
Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.
You can find all info about refunds and broken purchases Here
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@VanessaSibayan Hi and welcome,
As well as the information for @kiara_wael also check that any payment method you have is valid. The last time i had this was due to my card being out of date and needed to update my payment details with the company i make payment through
Thank you
