Technical Support/Extra Lives

nancat2020 · May 2021

Hi! My name is Nanette Fasco and I play your candy crush game as well as candy crush friends. I got hacked into on my Facebook pages and my Facebook messenger account on Friday May 21st. I managed to get back into an old account, but, I got put back all the way to square one with my two games plus, now my earned extra lives and lives given to me by friends is not showing. Plus square one meant, my friends were cut down as well. Please assist me on this, King Staff.

Nanette Fasco

nancat2020 · May 2021

I tried what was mentioned with someone hacking into my game and that did not work. My extra lives are still not shown and I am still working at square 1.

Sukanta_Biswas · May 2021

https://community.king.com/en/candy-crush-saga/discussion/339751/technical-support-extra-lives

Welcome to the friendly King Community.

Can you tell me a little more about whether you connected the game through that account after recovering your hacked account?

Sukanta_Biswas · May 2021

https://community.king.com/en/candy-crush-saga/discussion/339753/technical-support

I've already replied to another post of yours and one post is enough for the same problem, so I'm closing this post.

Thank you😀

nancat2020 · May 2021

Again my actual name is Nanette Fasco. My two devices used to show the same results with my games and now after getting hacked-into on FB, and FB Messenger, they are not synched together.

kiara_wael · May 2021

Hi and Welcome to our Community

Already reply here

https://community.king.com/en/candy-crush-saga/discussion/339751/technical-support-extra-lives

Duplicate Post . Thank you

nancat2020 · May 2021

I did connect the game through that account after recovering that account.

Sukanta_Biswas · May 2021

https://community.king.com/en/candy-crush-saga/discussion/comment/1605635#Comment_1605635

Thank you for your reply. First, check if any changes have been made to your Facebook settings, such as whether your game has been deactivated or removed from your Facebook. You can also follow the link below.

https://community.king.com/en/blog/discussion/253648/where-did-my-progress-and-friends-list-go

Please let me know again!

Technical Support/Extra Lives

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