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Progress lost
Answers
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@tamaracorina you should check the following link:
I passed a level – why didn't it move me forward? - King Community
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Hi and Welcome to our Community
First make sure the game is connected to the Facebook or King account that you want to use in the game from now on.
Then head over to the Settings in the game and Help Center. Choose a topic and you'll find the 'Contact us' in the bottom of the page. Send an email to Player Support from there so they can help you and manually restore the levels.
Please remember to choose 'Game didn't save' as the subtopic and also mention what level you were on so Player Support can restore the game right away.
