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HELP!! All my specials disappeared.

Soupie_Doo
Soupie_Doo Posts: 7

Level 2
in Support

I am using the same laptop I use everyday, playing via FB. Today every special I had saved (I am on level 4795) are GONE. I had 100's of so many. All my gold bars are gone as well (23) I think. Please is there any way I can get them back? Thank you

Best Answer

  • Freddy_
    Freddy_ Posts: 68,477
    Answer ✓

    @Soupie_Doo Hi and welcome,


    Try checking you device and browser are up to date and log out, clear your browser cache and restart your device , then log back in and see if this resolves your issue.

    If not please follow the advice above for @kiara_wael and contact customer support so they can look into your issue

    Thank you

Answers

  • kiara_wael
    kiara_wael Posts: 157,673

    Hi and Welcome to our Community

    Please email this to our Player Support Team here

  • Freddy_
    Freddy_ Posts: 68,477
    Answer ✓

    @Soupie_Doo Hi and welcome,


    Try checking you device and browser are up to date and log out, clear your browser cache and restart your device , then log back in and see if this resolves your issue.

    If not please follow the advice above for @kiara_wael and contact customer support so they can look into your issue

    Thank you

  • Soupie_Doo
    Soupie_Doo Posts: 7

    Level 2

    Oh thank you thank you! It worked and everything is back to normal.

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