beginner bundle

Hi @wggdin

We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

We're very sorry for your problem 😭

If there is a problem with the purchase you will need to click on it and follow the steps.

We don't handle purchase issues in the community.

You can contact our Player Support directly, here.

Or Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.

Hi and Welcome to our Community

Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.