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When I try to play it says error trying to connect to Amazon Appstore.

124

Answers

  • pchamber
    pchamber Posts: 3

    Level 1

  • DB1966
    DB1966 Posts: 0

    Newbie

    I am getting an error “an unknown error occurred connecting to the Amazon AppStore’

    My Kindle ID is DO25 AOAO 2411 1M3J

    I uninstalled and reinstalled also cleared cache, do you have any solutions.

    Thanks

  • kiara_wael
    kiara_wael Posts: 157,057

    Hi and Welcome to our Community

    The studio is investigating the issue on Kindle devices. For detail Information HERE

  • amore83363
    amore83363 Posts: 4

    Level 1

    Any progress with this issue?

  • boguslawmaryann
    boguslawmaryann Posts: 7

    Level 2

    I.have not been able to play for over a month. It errors out and says the following. "Connection Error" "An unknown error occurred connecting to Amazon Appstore" My kindle serial no. is

    D025-A0A0-2423-1RL8

  • mlhaynes02
    mlhaynes02 Posts: 8

    Level 2

    I reported the same problem yesterday. They pointed me to this thread. No solution yet. No ETA. Is the gamer team really looking into it? This isn't the first time this has happened. Why is it taking so long? 😒



  • Panks85
    Panks85 Posts: 1

    Level 1

  • JoAnnSelf
    JoAnnSelf Posts: 3

    Level 1

    hi still getting the error connecting to amazon appstore on Candy crush saga. kindle fire hd

  • mlhaynes02
    mlhaynes02 Posts: 8

    Level 2

    Is the Gamer Team monitoring this thread?

  • Alienscar
    Alienscar Posts: 16,471

    @mlhaynes02 I wouldn't think so. No one from King comes here (other than LindQ). As I am sure you are aware this forum is only made up of people that play Candy Crush, so all responses are just someone's opinion.

    The best you can hope for is that the Community Managers are watching this thread and passing the information to the Game Team.

Hey! Would you like to give us your opinion?