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Fantastic five

Hellena59
Hellena59 Posts: 13

Level 2

Have reached the goal but no presents.

User id: 1146016979


Comments

  • Spieler_8675309
    Spieler_8675309 Posts: 4,308
    edited June 2021

    quote:

    Fraud-tastic five

    Hello there.

    Even though the points don't add up, you have the photographic proof right there.

    But click here & provide all details, see what they can do for you...

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932

    Welcome to the friendly King Community.

    Actually the problem you are facing is the graphics error of Fantastic 5 feature. The target of the feature is that if your team collects 7000 points you will all be rewarded but you are playing alone in your team and collected a total of 5045 points.

    But because of the graphics error you can see that you have already collected 7000 points.

    And that's why you can't claim the reward or claim button not working. You must have found the bug and the studio is working to fix it ☝️

    Keep playing the game and you will get the reward only when you collect 7000 points.

    For further assistance, please feel free to write back to us. We'll be happy to assist you.

    Thank you.

  • Hellena59
    Hellena59 Posts: 13

    Level 2

    But you are supposed to collect points toghether!? it usually works

  • arwen777
    arwen777 Posts: 1,394

    Yes it's team work! Otherwise, it would be called ''Fantastic 1''! 😁 Seriously now, it's a glitch that sadly happens here and there. The silver lining is that it doesn't last for long @Hellena59! Good luck with your future rewards!

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