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Space Jam

demons
demons Posts: 22

Level 3

edited July 2021 in Support

What happened to Space Jam? Have completed all 45 new levels ( l'm at the top of the table) and have received no notifications about this event. Have the box in the right hand corner but no event happening? Have logged out & done all the usual supposedly fixes. I don't have any more levels now until next Wednesday- can this be played on old levels?

Answers

  • It’s the same for me. The info bubble is there but I am getting no challenges or anything

  • toosaucey
    toosaucey Posts: 3

    Level 1

    Same here! no space jam events for me

  • Freddy_
    Freddy_ Posts: 68,477
    edited July 2021

    @demons Hi and welcome

    This is anew feature and not everyone will get it. It will be given to groups of randomly selected people, so you may or may not get the event as not everyone will. I also do not have the feature active and am waiting to see if included in the hoop fest which starts sometime today

    All you can do is make sure your device and game are up to date and log out and restart your device and then log back in, to make sure you are getting the features that are available to you


    Thank you

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932

    Welcome back 😊

    We have received several reports about this event and have already reported the problem to our team.We'll let you know as soon as we get any information from our team here.

    Thanks in advance for your patience and support.

  • kiara_wael
    kiara_wael Posts: 156,983

    Hi and Welcome to our Community

    Please do the standard trouble shooting by log out, update your game application, restart your device and login, if playing through browser please clear cache/ history. And login again.

    After login again whatever bonus feature you will get that is currently available in your game. Other than that, features (Space Jam) might be temporarily unavailable as features come and go. They are not the permanent part of the game and can be replaced or unavailable at any time. Always keep your game up to date and hopefully it might return to you.

  • Hi. You can log out, update your game , restart your device ang lognin. You also delete your cache

Hey! Would you like to give us your opinion?