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Game instructions outside the field of play

Werner_Cichy
Werner_Cichy Posts: 30,099
edited July 2021 in Support


Could the clues in the playing field be made smaller or placed outside the field?


It is due to many devices in places that obscure the field.



Answers

  • Alienscar
    Alienscar Posts: 16,464

    Hello @Werner_Cichy Is this in relation to the frozen Sugar Star banner. If it is that issue has now been fixed.

    If you actually want to see a smaller banner, or see it placed differently then you need to consider that the game is played on a multitude of devices. Those with small phone screens would struggle to see the information if the banner were made smaller.

  • Werner_Cichy
    Werner_Cichy Posts: 30,099

    A reduction by at least half the size would also be sufficient on a small device. The photo is from a mobile device. On the PC, it almost completely covers the booster. It has not yet been resolved for me, although I always have the latest versions.

  • Alienscar
    Alienscar Posts: 16,464

    Is your screenshot from a phone though? playing the game on a phone is a popular pastime, but not everyone has a screen bigger than 7" X 2". I would imagine making the pop up smaller on screens of this size would make it hard to see for a lot of people.

    On my 10" tablet the issue obscured some of the candy, but did not completely hide them. It did not stop me from matching the candy that was under the banner either.

    I must admit by the lack of new posts on the subject I thought the issue had been resolved for everyone.

    What issue is your App at?

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932

    Obviously you are right, the problem is the same in my case and the problem is not solved yet.

  • hechicerilla
    hechicerilla Posts: 10,353

    It certainly has not been resolved. I guess this is something that moderators can pass to the Studio. Or maybe it has already been communicated to them, I don't know

  • Freddy_
    Freddy_ Posts: 68,477

    @Werner_Cichy Hi

    Yes this issue has been going on a while now and not resolved on either my Win 10 game or iphone app. The studio is aware and i do remember we were informed it should be fixed on next update but this has not been the case. So guessing the issue has been harder to resolve than first thought

  • Alienscar
    Alienscar Posts: 16,464

    All very strange. The issue no longer occurs on my Android tablet. Fixed with the latest update 1.206.0.2

Hey! Would you like to give us your opinion?