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I bought 5 extra moves by mistake

Angelo_Molinari
Angelo_Molinari Posts: 1

Level 1

I didn't complete a level and the system offered me to buy 5 extra moves. I didn't mean to accept, but I did by mistake. So I got 5 extra moves.

The system didn't ask for confirmation and didn't ask for credit card numbers or other means of payment.

Could you tell me please if those moves and the gold bars that I got were free of if they've been charged some way, for example on the phone bill?

Answers

  • KingsPinn
    KingsPinn Posts: 3,526

    The extra moves are bought using in-game gold bars so there would be no real money charge for this. If you bought gold bars you would have received an email receipt from Facebook. You can also check your payment history here: 

    https://secure.facebook.com/settings?tab=payments&ref=settings_nav 

    If there are no transactions then its probably just that you used the free gold bars that you are given when you first have the game. I hope this helps. 

  • Odibeze
    Odibeze Posts: 6

    Level 2

    Hi

    I bought 6 hours life by mistake

    Please, what can I do.

    Thanks

  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124

    Hi @Odibeze ,

    Any issues or questions regarding purchases, please contact Player Support HERE.

    Remember to choose 'Purchases & Gold Bars' as the topic in the form for a swift reply.

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