Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hello 👋
Welcome to the sweet King Community.
From the Community we cannot manage problems with gold bars, so you must follow the steps indicated by Kiara. Keep in mind that technical support responses may arrive in your spam, please do not forget to check it. We will be here for anything you need. Thank you and keep enjoying
Welcome to the King Communty.
If you have any problems with the item lost, you need to contact our player support because our community does not handle anything related to the lost items. If you play on mobile, then please email Player Support directly from the game.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.
Thank you!
@viviesetiawan Hi and welcome,
We cannot deal with gold bar issues in the community and for this you need to contact customer support. When you send your message you should get an automated reply, check you spam folder as it sometimes ends up there and reply to this with help needed and your issue
Thank you